Franklin have been our household managers since 2015 looking after two large properties in central London and consulting on various projects abroad. In addition to running the two properties, they have proven a huge help when managing the complex issues resulting from being a large, demanding family with lots of moving parts.
Franklin have provided an un-precedent high level of service and transparency that we had been unable to receive from various configurations of staff over the past 14 years. They are able to combine their 24/7 presence with a list of contacts and connections that cannot be replicated by a single staff member.
The properties are now run with clear budgets and projects are completed on-time to the highest standard. Family members can rely on Franklin to handle every configuration of problem ranging from very delicate and personal matters to running basic errands.
We are very grateful to have Franklin in our lives and look forward to many more years of top-notch service!
A.S. & Family / London, Italy & Russia
…regarding the household, travel and lifestyle support services provided to us by the team at Franklin London.
We have a second home in London, and Franklin London has provided us with excellent bespoke services in the management of our home for over three years.
They are very organized with impeccable attention to every detail. We let them know when the flat will be used by us or our friends or families and Franklin London handles every detail. The Franklin London team knows what we need and like and the experience is seamless, well considered and expertly catered.
We would highly recommend Franklin London’s bespoke services.