Private Property Management

A single point of contact, and a steady hand

How We Work

We are are shaped by the standards set in the Royal Household and guided by your requirements.

As your property managers we get to know your home properly, its history, its systems and quirks, and we care for it as if it were our own.

Our role is to take responsibility for the details, big and small, so you can enjoy your home with ease.

Franklin manages the day-to-day running of your home with a steady hand. Nothing is left unattended, and nothing is allowed to slip. We act as a trusted point of contact for your property, bringing together the people and expertise needed. Rather than simply managing tasks, we care for the property as a whole.

Franklin's role can extend beyond the property itself when needed. We're glad to help with private staff training or recruitment, project management or event planning.

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How Franklin cares for your home

Franklin takes a holistic view of the entire household, from staff and suppliers to maintenance, presentation and the everyday details that can so easily be overlooked. We identify where standards can be raised, put the right processes in place and create a home that feels effortless to own.

Property Management Services

  • Dedicated Property Manager

    Franklin are your single, consistent point of contact, and know your property in detail — its systems, its history, its quirks. One person takes responsibility for it, not a rotating team or a generic portal.

  • Repairs & Troubleshooting

    Issues are dealt with promptly. Smaller matters are resolved immediately, where appropriate. Larger works go to our trusted contractors, with oversight managed in person from first call to completion.

  • Contractors & Suppliers

    We work with a trusted, vetted black-book of contractors & specialists, chosen by us for their proven reliability and standard of work. All appointments, access and oversight are managed in person by us on your behalf, ensuring works are completed efficiently and without disruption.

  • Security Protocols

    We manage your property with a constant awareness of security and discretion. Regular checks, controlled access and trusted contacts ensures your residence remains secure at all times. Where needed, we provide guidance on security systems and their implementation.

  • Projects & Renovations

    From minor improvements to larger programmes of work, we oversee projects with a detail-oriented approach. We coordinate contractors, monitor progress and ensure the final result meets the standard expected of the property.

  • Utilities, Systems & Compliance

    We oversee the practical framework of the home, including utilities, bill payments and servicing. With a clear understanding of HVAC and BMS systems, we ensure all technical elements are properly maintained. Legal and insurance compliance is managed alongside this, so that everything continues to run as it should.

Our Clients

We act for an exclusive number of clients who expect a high level of care and consistency in how their homes are managed. Many live internationally, or divide their time between residences. Others simply prefer not to be involved in the daily demands of running a home. In each case, they know Franklin has it in hand.

For clients with household staff, our role is deliberately complementary. We work alongside your staff as a trusted external point of support, so nothing is missed and the house manager stays focused on running the household day to day.